Frequently Asked Questions

How do I know which model of winch to choose?

There are a number of variables you can use to select a winch or a hoist:

  • By purpose (competition, recreation, industrial, etc.)
  • By capacity (how much weight you need to pull or lift)
  • By application (Jeep, ATV, roll-up truck, etc.)

Not sure? We're happy to help!

What is the warranty policy?

Each new winch/hoist is guaranteed against defects in workmanship and material defects for a stipulated period from date of purchase.

  • AC WINCH: One (1) year warranty for any components
  • AUTOMOTIVE WINCH:
    Limited lifetime warranty for mechanical components
    One (1) year warranty for electrical components
    Walrus / Seal Gen2 / Seal Slim Series Winch: Three (3) years warranty for electrical components
  • POWERSPORTS WINCH:
    Limited lifetime warranty for mechanical components
    One (1) year warranty for electrical components
  • INDUSTRIAL WINCH: One (1) year warranty for any components

Can I buy the GMC AT4X AEV customization directly?

As much as we would love to help with this, all GM customizations must be purchased from a GM dealer.

I have another question that isn't answered here...

We are happy to answer any of your questions. Feel free to contact us via the method you prefer:

  • email info@comeupusa.com
  • call 503-783-6142 (8am to 4pm Pacific time)
  • fill out our contact form